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Grandstream CloudUCM (CUCM): Unified Communications & Collaboration Solution

CloudUCM is a cloud PBX solution that provides a scalable and secure business communication and collaboration platform with powerful features and integrations that enable teams to be more productive than ever before. This cloud PBX unifies all business communication onto one centralized solution that provides voice and video calling, meetings, chat, data, analytics, mobility, surveillance, facility access, intercoms and more. CloudUCM supports all SIP endpoints and the Wave app for desktop, mobile, and web, allowing teams to communicate and collaborate from anywhere on nearly any device. This scalable solution can be easily expanded at any time without the need for extra equipment, provides enterprise-level security and reliability, and supports powerful third-party integrations and expansions. By providing a state-of-the-art suite of communication and collaboration features, bank-grade security, advanced customization, and a variety of plan options, CloudUCM is the ideal PBX solution for small-to-medium sized businesses, retail, hospitality, and residential deployments.

- Comprehensive unified communication and collaboration features
- Supports up to 200 users and up to 64 concurrent calls
- Built-in audio, video, and web meeting platform; supports desktop, mobile devices, and SIP endpoints
- Wave app for mobile, desktop, and web allows communication from anywhere on any device
- Compatible with GDMS for cloud setup, provisioning, management, & monitoring
- Built-in Free SBC services protect CloudUCM systems from external attacks
- Instant messaging/chat, screen sharing, whiteboard, file sharing, recording, meeting assistant, & more
- Supports Customer Service platforms WhatsApp, Telegram, & more; built-in live chat for desktop & mobile
- Advanced security and encryption technologies, AWS provides 99.99% service guarantee
- Full-Band Opus voice codec, H.264, H.263, H.263+, VP8 video codecs, jitter resilience up to 50% packet loss
- API and SDK available for third-party integrations and creation of custom functionality
- Integrate with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and many other solutions