Grandstream UCMRC Cloud IM Service

Grandstream UCM RemoteConnect: Mobilize Your Business

UCM RemoteConnect allows businesses to easily build a secure collaboration solution for remote workers and devices. It offers a companion cloud service for the UCM6300 series that provides always-on, automatic NAT firewall traversal to ensure secure connections by remote users. UCM RemoteConnect provides powerful audio and video collaboration tools to remote users through Grandstream’s Wave desktop, web and mobile app, and SIP endpoints integrated with the UCM6300 series. This cloud service provides 99.9% reliability by running on Amazon Web Services (AWS) while offering zero-touch configuration and IT-friendly management. UCM RemoteConnect is fully integrated with the Grandstream Device Management System (GDMS), is setup and managed at ucmrc.gdms.cloud and provides cloud storage, diagnosis tools, reports and alerts. By providing a full ecosystem of remote collaboration tools, services and management for the UCM6300 series, UCM RemoteConnect is the ideal platform for any organization looking to securely support remote workers.

- Remote collaboration that is secure & reliable; Cloudbased NAT firewall traversal service runs on AWS with 99% reliability
- Productive meetings, calls and conferences with the included Wave app for desktop, web and mobile
- Offers secure connections with remote SIP endpoints registered to a UCM6300 series device
- Provides built-in tools for IT-friendly secure management of remote devices
- Integrated with GDMS for centralized management of remote devices; also at ucmremoteconnect.com
- Built-in advanced system and device monitoring & diagnosis tools to actively ensure secure connections
- Provides advanced system and device reports and real-time email alerts
- Multiple plans available; offers cloud storage, reports, alerts & more